By choosing to communicate with Brentwood Dental Care via text, you agree to the following terms. Our communication style remains simple, helpful, and respectful of your privacy.
1. Consent to Receive Messages
By sharing your phone number, you agree to receive text messages from Brentwood Dental Care. These may include:
Appointment reminders
Scheduling updates
Follow-up instructions
General questions about your care
We will only send messages related to your care or interaction with our office.
2. How We Use Text Messaging
We use a secure messaging platform through WellReceived, a medical answering service that supports patient communication. This allows our team to:
Send and receive texts from our office number
Respond quickly to your questions
Keep in touch outside regular office hours
Messages are handled by trained staff supporting our communication.
3. Message Frequency
We send messages only when necessary. The number of texts depends on your appointments and communication with our team.
4. How to Opt Out
You can stop receiving texts at any time by replying:
STOP to unsubscribe
Once you opt out, you will no longer receive messages unless you opt in again.
5. Help and Support
If you need help, reply:
HELP
You can also contact our office directly for assistance.
6. Privacy and Security
We prioritize your privacy. WellReceived supports texting through a HIPAA-compliant platform.
Please remember:
Text messages may not be fully secure
Do not share sensitive personal or medical information via text
For more details, review our Privacy Policy.
7. Service Availability
WellReceived provides extended support, including after-hours communication. While we strive for quick responses, delivery and reply times may vary.
8. Changes to These Terms
We may update these Terms & Conditions from time to time. Any updates will be posted on this page with a new date.